Immunet is located in Palo Alto, California on Middlefield Road at Colorado Ave. Members of our team are also located in Calgary, Canada and Hyderabad, India. Our address is:

2741 Middlefield Road
Palo Alto, CA 94306
Tel: 1-510-962-3114

Office Hours: Mon-Fri, 9AM-6PM (PST)
Support Hours: Mon-Fri, 9AM-6PM (PST)

Please contact us at one of the following e-mail addresses, or fill out the contact form that is displayed below.

support@immunet.com - Product support; also, see our support web site
feedback@immunet.com - General feedback is welcome here
relations@immunet.com - Press and bloggers contact us here

In order to serve our customers, we offer the below form. This page will allow us to route your messages to the correct department.

Contact reason
---Please select the nature of your query--- Product Feedback Product Support False Positive Submission Viral Submission General

Your email

Please send all support issues to support@immunet.com. Please include the version of Immunet Protect you are using and your operating system.

If you have a file (or files) you believe to contain a virus or some other form of malicious code, please send the suspect file(s) to submit@samples.immunet.com.

Select the file you wish to upload (10 megabyte limit)

Subject

Write a brief description of the issue

Submission confirmation

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